Board-Certified Patient Advocate (BCPA) and Geriatric Care Manager with over 20 years of experience navigating the complex US healthcare system. Specialized in Medicare optimization, medical record organization, and insurance appeals for seniors.
Evelyn Vance spent two decades in hospital administration before pivoting to private geriatric care management, driven by the confusion families face when dealing with Medicare Plan G versus Plan N. She holds a Master's in Health Administration and is a Board-Certified Patient Advocate (BCPA), making her an expert in untangling billing errors and negotiating out-of-network costs. Evelyn provides actionable strategies for organizing complex medical histories and ensuring legal documents like Health Proxies are correctly filed. Her writing empowers caregivers to speak the language of insurers and doctors, ensuring seniors receive every benefit they are entitled to without financial ruin. She frequently lectures on the hidden pitfalls of the "Welcome to Medicare" visit and preventing administrative burnout.